Supervisory Training

Grow your talent, grow your business.
Presented in partnership with Yakima County Development Association

Participants will:

  • Increase their interpersonal skills
  • Learn to supervise more effectively
  • Learn how to deal with difficult people and improve productivity

2 Full-Day Workshops
8:30 a.m. – 5:00 p.m.

Session 101
Thursday, November 14, 2019

Session 201
Thursday, November 21, 2019

$250/participant
Companies registering more than one participant will save $25/registration

Classes fill up quickly! Register online now >>

SESSION 101: THE STARTING POINT FOR MANAGING AND LEADING
  • Best behaviors for managers
  • Leadership skill building exercise
  • Communication skill building
  • Motivating employees
  • Training and developing new employees
  • Performance coaching skill building
SESSION 201: HANDLING CHALLENGES AND DIFFICULT EMPLOYEE ISSUES
  • Moving from peer to supervisor: 12 actions for success
  • Having difficult conversations
  • Dealing with difficult employees
  • Time management skill building
  • Resolving employee conflicts
  • Balancing roles and responsibilities
  • Employee discipline
  • Practice problem solving
About the Trainer:

Diana Welch brings her popular supervisory training program back to the Yakima Valley for this two-day workshop. Through this course, participants will learn how to improve performance and communication skills, as well as how to increase productivity and morale. This highly-interactive workshop teaches specific skills to help your employees become more effective.

Location:

Legends Casino Hotel
Yakima River Room
580 Fort Rd
Toppenish, WA 98948

For more information and a professional service presentation, contact:

Martín Valadez
Director of Workforce Development
(509) 865-8624
valadez_m@heritage.edu