IT Help Center
Our IT Help Center provides service, education and technology to the faculty, staff and students. We offer assistance through database management, help desk, instructional technology, network and telecommunications systems and tech support.
Help Center Trainings
Get Help Center Training
Heritage IT’s Tech Training promotes staff and faculty development by providing high-quality training programs designed to meet individual, group or departmental needs and objectives.
Explore our learning opportunities through online instructions; videos and resources; or request a personalized training.
Learn Now
Explore by Topic
Explore our YouTube videos
- How Do I Log Into Chalk & Wire?
- How Do I Unlock My Account?
- How Do I Enroll Into SSRPM?
- How Do I Change Or Reset My Password?
- How Do I Drop a Course?
- How Do I Check My Email?
- How Do I Find My Courses In MyHeritage?
- How Do I Register Online?
- How Do I Connect To WiFi In Windows?
- How Do I Connect To WiFi On My Mac?
- How Do I Connect To WiFi On My Android?
- How Do I Connect To WiFi On My iPhone?
- How Do I Locate My Email Address?
- How Do I Locate My ID Number?
- How Do I Set Up Email On My iPhone?
- How Do I Set Up Email On My Android?
Contact Us
Heritage University
IT Help Desk
Tel: (509) 865-8579
Email: ITHelpDesk@heritage.edu
Dial HELP (4357) from anywhere on campus
Office Hours
Monday – Friday
8 a.m. – 5 p.m.
*Extended hours will be available the first 3 days of the Fall Semester:
8:00 a.m. to 6:30 p.m.
*Extended hours will be available the first 3 days of the Spring Semester:
8:00 a.m. to 6:30 p.m. by appointment only
