Heritage University offers a nurturing, friendly atmosphere with a low ratio of students to faculty and staff. Because concern for each student’s academic and interpersonal skills is of fundamental importance, Heritage provides the following non-academic support services. These services are provided free of charge in response to the unique needs of Heritage’s student body.
Heritage University is focused on student success. In partnership with providing a quality, caring environment, students are ultimately responsible for their own academic success. Students should be attentive to the academic calendar, registration timelines, and major and graduation requirements. See the advising section of the student handbook for further information on the advising process and success strategies.
The Heritage University Advising Center is located in the Alder Building and serves pre-major undergraduate students (freshman, transfer, and re-admit) attending Heritage through the Toppenish campus. To make an appointment, call (509) 865-0725, ext. 2103.
ALCOHOL AND DRUG POLICY
It is the policy of Heritage University to maintain an alcohol- and drug-free campus. Suspicion of alcohol or illegal drug possession, use, or sale at any university site will be reported by the appropriate campus authority to the relevant law enforcement entity immediately. The university administration will be notified as soon as feasible. Heritage University is committed to providing adequate information and referral services to students and employees about alcohol and drugs. Students support this policy by contacting the Dean of Students if violations are observed.
Heritage University Bookstore is owned and operated by Heritage University for the benefit of students, faculty, and staff. The Bookstore sells used textbooks and supplies, reading materials, gifts, clothing, greeting cards, and snacks.
Some used textbooks for on-campus classes are available for purchase at the store. Before going online to order books, visit the bookstore. Textbooks may be in stock and sold at reduced prices.
Students have the option of paying by cash, check, credit card, or, if eligible, the university voucher system. Order forms containing all pertinent information are available in the bookstore or in Student Services. To order books online, go to www.heritage.edu, scroll over to “Current Students” or “Future Students,” and click “Bookstore.” This link connects to the bookstore web site. A major credit card is needed to order books online.
For more information, contact the Bookstore at (509) 865-8511.
A map of the campus, illustrates the location of various offices, classrooms, and laboratories. Tours of Heritage University are provided to interested persons upon request. View Toppenish Campus Map.
Students of Heritage University, their families, and guests are welcome to use the facilities of the campus in accordance with the guidelines issued by local campus administrators. Procedures for using campus facilities for events are available through the Physical Plant Office.
Heritage University offers a preschool/pre-kinderl program, serving children ages 1 year through 5 years. Students wishing to enroll their children must preregister. Services are provided on a first-come, first-served basis. Space is limited and charges do apply. For more information, contact the Heritage University Early Learning Center at (509) 865-8630.
COLLEGE ASSISTANCE MIGRANT PROGRAM (CAMP)
The College Assistance Migrant Program (CAMP) is a federally funded program designed for first-year college students from migrant and seasonal farm worker families. CAMP at Heritage University provides college transition services to develop the skills and understanding necessary to excel in a four-year college environment. The CAMP staff is committed to four service areas: academic assistance, career planning, cultural enrichment, and support services. While enrolled full time, all CAMP students are eligible to receive a tuition stipend to supplement financial aid from state and/or federal sources. Throughout the year, CAMP activities may include trips, workshops, guest speakers, seminars, and events to stimulate personal, cultural, and academic growth. To be eligible for CAMP, students must be first-year students at Heritage University who participate, or whose immediate family participates, in migrant and/or seasonal farm work or who have participated in the Title I Migrant Education Program. For more information, please contact the CAMP program at (509) 865-8688.
Students who are currently enrolled at Heritage University who are experiencing personal issues impacting their academic performance can work with a licensed mental health counselor. These services are free and totally confidential. Students may contact the Northwest Employee Assistance Program at (800) 321-3498 to schedule an appointment.
Owned and operated by Heritage University, the Heritage Café is available Monday through Friday to all students, faculty, staff, and their guests.
Regarding an academic issue or faculty member:
Students who feel that an academic decision affecting them should be re-examined may present their case according to the following grievance process. Students have a limit of one year from the time of the incident in which to file a complaint. These steps are followed until the concern is resolved:
- The student is encouraged to confer with the instructor concerned.
- If the student believes the matter has not been satisfactorily resolved, the student confers with the department chair or department director.
- If the student believes the matter has not been satisfactorily resolved, the student confers with the college dean to seek assistance in resolving the concern.
- A student makes an appointment with the provost/vice president of Academic Affairs to seek assistance in resolving the concern.
- The student and the provost/vice president of Academic Affairs may request a hearing committee to review the matter.
- The provost/vice president of Academic Affairs communicates the decision to the concerned student.
Regarding a staff member:
Students are encouraged to provide constructive feedback by first sharing the concern directly with the staff member involved. If the matter is not considered resolved, the student may then approach the staff member’s supervisor. Students may contact the Office of Human Resources to determine the appropriate supervisor and contact information.
Regarding a harassment issue:
Heritage University is committed to creating a safe learning and working environment. Harassment is defined as conduct which threatens, intimidates, alarms, or puts a person in fear of his or her safety. Harassment is unwanted, unwelcomed and uninvited behavior that demeans, threatens or offends the victim and results in a hostile environment for the victim. Harassing behavior may include, but is not limited to, epithets, derogatory comments or slurs and lewd propositions, assault, blocking movement, offensive touching and visual insults, such as derogatory posters or cartoons. Students experiencing harassment regarding a staff, faculty member, or third party vendor of Heritage University are encouraged to contact the Office of Human Resources as soon as possible.
If the harassment involves another student, please contact the Office of Student Affairs to report the problem and seek assistance.
Regarding another student:
Students are expected to communicate concerns in a direct and respectful manner. If it is not feasible to approach another student directly, then the student with the concern should contact the Office of Student Affairs for assistance with resolving the matter.
If internal complaint processes have not resolved the issue, you may contact any of the following:
Washington State Office of the Attorney General
1125 Washington Street SE
PO Box 40100
Olympia, WA 98504
Northwest Commission on Colleges and Universities (NWCCU)
8060 165th Avenue N.E. Suite 100
Redmond, WA 98052
(425) 376-0596 (fax)
Students and guests are required to park in the main parking lot, located off Fort Road, near the Student Services Center.
Heritage University values the importance of students’ participation in clubs and organization and recognizes that they play an essential role in student and campus engagement. By joining a club or organization, students have the opportunity to meet new people with similar interests, learn new things, and participate in activities and events. See the Office of Student Life for additional information about student clubs or organizations available at Heritage University. Please contact the Office of Student Life at firstname.lastname@example.org or at (509) 865-0701.
STUDENT CONDUCT STANDARDS
The university maintains the right to develop and enforce rules for conduct. This includes the right to dismiss at any time a student whose conduct, academic standing, or health is such that the administration believes it detrimental for that student to continue at Heritage University. View the Student Rights and Responsibilities.
STUDENT GOVERNMENT ASSOCIATION (SGA)
Student government hosts a variety of exciting events throughout the year to enrich the experience of the student body. SGA has a Facebook page (www.facebook.com/HUSGA). Students are encouraged to subscribe to the page to stay up to date on activities and ways to volunteer for events! For more information about SGA, contact them at SGA@heritage.edu.
Student activity fees help support a variety of student activities planned and organized by the SGA. Student activities are planned to provide a broad range of events to give students opportunities to socialize with each other.
The handbook provides a complete statement of the policies and procedures that concern students while attending Heritage University. General information such as health and safety issues related to the campus is also included in the handbook, which is updated annually. View the Student Handbook.
STUDENT SUPPORT SERVICES (S3)
Heritage University Student Support Services (S3), a federal TRIO project funded completely by the U.S. Department of Education, is committed to assisting low-income, first-generation college students and students with disabilities in earning a bachelor’s degree within six years. The program’s mission is to increase retention and graduation rates of students by offering academic and personal support. Types of services provided include free one-on-one tutoring, mentoring, college success workshops, grant aid, cultural and enrichment activities, assistance with applying for financial aid and internships, scholarship awareness and opportunities, and summer academic enrichment programs. For more information, or to set up an appointment to complete an application, please contact the Student Support Services office at (509) 865-0447.
STUDENTS WITH DISABILITIES
The Office of Student Affairs coordinates appropriate and reasonable accommodations for students with disabilities or special needs and works with each student on an individual basis. Faculty and staff of Heritage University work closely with the Office of Student Affairs to ensure access to academic programs, services, events, and activities for all students. Students are responsible for contacting the Office of Student Affairs to make a formal request for appropriate and reasonable accommodations. For more information, please call (509) 865-8515.